SHOP UPDATE – PLEASE READ
THE SHOP IS RUNNING SLOWER THAN NORMAL
On the 12th October 2020, our area was placed into the new UK Tier 3 (Highest) lockdown system. We are now unable to go the post office every day and will now only be going once a week.
SHOP ORDERS & DISPATCH TIMES
All shop orders that are currently in our system and new orders coming in will be running on a 10 WORKING DAY DISPATCH time. All of our staff are wearing gloves, face masks and sanitising their hands regularly in our unit as we make and pack your products. All products are still being blessed before they are sent out and we are following all safety guidelines as we do this. Please be aware that the 10 WORKING DAYS does NOT INCLUDE THE WEEKEND. This is out of our control and we are as frustrated as you, but we must do all we can to keep your family and our family safe during these uncertain times. We know our loyal customers, both new and old, will understand.
The October sub box was sent on time and we will send the November and December sub boxes as close as we can to the 10th of the month but there maybe delays. We are desperately trying to keep going as normal as we can. We understand that this is not ideal but we are doing our very to keep you informed and to keep everything running as we can as I am sure you both understand and can appreciate. This is a tough time for us all as both customers and us as shop owners. We can assure you we are working hard for you.
All services (spell work etc) are continuing as normal.
We are doing our very to keep you updated. Your orders are safe and will get everything to you as soon as we possibly can.
Wherever you are, stay safe, stay well, keep listening to and following your own country’s government’s advice and WASH YOUR HANDS!
Sending you all so much love as we face this second wave.
From us all at The Village Witch Shop x