CORONAVIRUS LOCKDOWN UPDATE
We have an urgent update regarding the Coronavirus lockdown and how this will affect orders and sub box deliveries.
BEFORE ORDERING OR IF YOU HAVE A SUB BOX PLEASE CLICK THE LINK BELOW TO READ OUR UPDATE.
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Established 1995. Serving the magical community for over 25 years. Worldwide.

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Traditional Witchcraft Shop & Conjure Hoodoo, Voodoo Botanica & Supplies Store

UK based witchcraft, hoodoo & conjure, Earth Soul Path & New Orleans voodoo shop staffed by fully trained, life long practising witches & rootworkers.

“If your heart beats, you can create magic & empower…”

CORONAVIRUS SHOP UPDATE

LAST UPDATED 4th JANUARY 2020

With the news from the UK Prime Minister at 8pm this evening that we are in total lockdown, the following measures are now taking place within The Village Witch Shop. Please read this through thoroughly BEFORE ordering. We want to keep both our staff and our customers safe but also make you aware of delays etc.

SAFETY

All of our staff are wearing masks, gloves and using hand sanitising gel every hour as well as washing their hands regularly.

PHYSICAL PRODUCT ORDERS

We are going to have to move to Royal Mail Click & Collect so that we do not need to visit the Post Office. We will need time to set this up and book in our weekly slots for pick up. All physical orders will be sent First Class post as normal but there will be severe delays. We have already been warned that delays could be up to 2 weeks. WE WILL DO EVERYTHING WE CAN TO GET YOUR ORDERS OUT TO YOU AS SOON AS WE CAN BUT PLEASE BE PATIENT.

SUB BOXES

We will be attempting to set up Royal Mail Click & Collect every month for the foreseable future for the FRIDAY AFTER THE 10th OF THE MONTH. Once again the same delays by Royal Mail are being warned so PLEASE BE PATIENT, WE KNOW YOU LOVE YOUR SUB BOXES AND WE WILL DO ALL WE CAN TO GET THEM TO YOU EACH MONTH EVEN IF THEY ARE DELAYED.

SPELLCASTING SERVICES

These will continue as normal without delay.

A MESSAGE FROM THE VILLAGE WITCH TEAM

Please stay safe. We love all our customers and we are sending you all the positive and healing vibes we can. Remember… Hands, Face & Space and STAY AT HOME. Keep yourselves well and we will be here by email at shop@thevillagewitch.co.uk or via private message on our Facebook Page, even if you just want a chat, we will be here.

Keep healthy, our hearts are with you all.

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Shipping & Delivery Information - Please Read

Most orders are sent out within 7 working days as we make our products by hand, to order. They are then blessed and sent out as soon as possible.

We do not send proof of postage unless requested and proof of postage is only kept on record for 2 weeks (3 weeks for International orders) after order has been placed. Items are sent using standard Royal Mail / Parcelforce. We do not use tracking or insurance unless requested by the customer at extra cost. This keeps your postage costs at a minimum.

UK orders should take 2 or less working days to arrive to you AFTER being shipped from us.

International orders can take up to 14 working days to be received by the customer AFTER the item has been shipped.

We are not responsible if your order gets lost or damaged in the post as we can send you a proof of postage and all of our orders are packaged carefully. For international orders, we are also not responsible if your order is seized by your own countries Customs & Excise. For more information on our delivery info please read our Terms & Conditions.

DISCLAIMER: Due to the Fraudulent Mediums Act of 1951 and the Consumer Protection Regulations, we make no claims as to the efficacy of any of our products or services and that they are for entertainment purposes only. When using our products or services you (the customer/client) agree to using them at your own risk.

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